| Lightspeed Research |
MySurvey123 rating:
Lightspeed Research acquired MySurvey.com in early 2010, and Lightspeed Research Consumer Survey Panel has merged with MySurvey.com and currently run under the MySurvey.com label. This change applies to Lightspeed/MySurvey USA, Canada, UK, Australia and Germany Panels. For Lightspeed USA, UK, Australia, Germany and Ireand, you will be joining the new merged MySurvey Panel . (No need to sign up if you already a member of MySurvey panel). Compensation/Rewards Lightspeed rewards panel members LIGHTSPEED POINTS and sweepstakes entries for completing online paid surveys. Lighspeed points are redeemable for:
You need to have a minimum of 1150 points (equivalent to $10) to cash out. Age Requirement: At least 18 years old Open to Countries: United States, Canada, United Kingdom, Australia My Experience: Lightpseed Research has LOT of surveys. I receive several surveys a week from Lightspeed. Most surveys offer 75 - 500 points. Surveys generally are interesting and points add up pretty quickly. I also have done product tests and interactive surveys/online focus groups (which offer 1000 points and more) for them from time to time, and never have any problems with payment. Other Notes 1. Lightspeed sends survey invite emails to members, and members also can check available surveys after logging into their accounts. One thing you need to pay attention to is that once you start a survey, you need to finish it in one setting, otherwise you wil not be able to take the survey again. 2. According to "Points Official Rules" on Lightspeed Research website, Lightspeed Points expire after two years (Panelists must use the points within two years). "Lightspeed Points are non-negotiable and may only be redeemed through Lightspeed in exchange for Rewards. Once a Panelist redeems Lightspeed Points, the appropriate number of Lightspeed Points will be deducted from the Panelist's account. Any Lightspeed Points that are not redeemed within two (2) years after such Lightspeed Points were posted to Panelist's account will expire and no longer be valid. Lightspeed reserves the right to modify at any time the number of Lightspeed Points required to redeem any item or to participate in any activity." So please make sure cash out as soon as possible and if you want to cash out after accumulating certain amount of points, it will be wise that you don't let your lightspeed points sit in your account for too long. 3. Lightspeed has a number you can call: 1-877-839-5030 if you don't get response after emailing them. Here is a tip I "borrowed" from one of our members (who posted this on anther forum): after the call get through, press "0" so that you can be directed to the operator. Once you get to the operator, tell him/her your problem and he/she will direct you to the appropriate person that can help you. Be sure to have the survey number with you when you call. Lightspeed Research Surveys is a great online paid surveys panel, and I recommend it! For Lightspeed USA, Canada, UK and Australia, Germany and Ireland, you will be joining the new merged MySurvey Panel . (No need to sign up if you already a member of MySurvey Panel). |
| Last Updated on Tuesday, 17 January 2012 21:20 |
Comments
Thank you,
Cher
As you suggested, I did that 10 days ago and I have heard nothing, no email, no return phone call, no points, nothing. They have gone completely off the deep end.
someone help me plz.
Now the payout minimum is £3 to PayPal = 345 points.
The "You need to have a minimum of 1150 points (equivalent to $10) to cash out" note might need expanding on to state if this is vouchers or bank account payout, what country it applies to, etc, as it does not match my experience.
1-800-555-8592 this company partners with lightspeed research i got surveyed by
Kantar Operations through lighspeed research and it was a nice survey
it was a 60 dollar survey so i figure people can contact Kantar Operations and ask how to contact lightspeed research
i sure get frustrated with lightspeed research customer service sometimes
one time i wrote to them about an extremely late payment it was past 10 days and i wrote to them asked what happened to my payment? and a few days after that they did not respond but i did get what was owed me i have been with lightspeed long time
i keep thinking they may be improving
i hope this input helps
i love being a member of mysurvey123 its such a nice site
... Thanks!
They don't pay as well as other companies though. 100 pts/$1 for gift cards and 115 points/$1 paypal. Each survey is 75-150 points for 15-30 minutes. They do offer product testing which is always fun. I don't doubt 1 second that people have trouble with companies no matter how many good reviews there are. I would still recommend them.
I have the same problem with them. They never responded to my asking, why I never got credited for my 300 points, and never got any PAYPAL credit after requesting for a payment.
Be careful with this site, you might end up like what they have done to me after getting over 1000 points.
Never got a response from Lauren but still asking me for surveys almost everyday.
Any idea what is happening with this site?
Lightspeed cannot be trusted
More than once they failed to credit my account after I successfully completed a survey
Finally, about a year ago, they cancelled my account when it had nearly 1000 points in it and refused to reply to any messages asking them why.
Your registration data has been reviewed, and you did not qualify to participate in our panel.
We're sorry, you are not permitted to participate in the panel.
I 'm from us? why?
actually does not have Survey. please to tell me! Thanks
And qualify for 2-3 a month.
I redeem my points through paypal.
And have been paid within 5 business days.
I havent done any product test or online focus groups.
I havent had any problems with them.
They are in my top 15 survey sites.
Any feedback would be great. I've been doing surveys for them for a long time and have always been very pleased. However, the last few months, their surveys seem to terminate just as you finish. Several of them 1000 and 2000 point surveys. Anyone else experiencing this problem?
You can also cash out Amazon gift certificates or merchandise.
Sorry you have trouble registering with them. Hmmm, I never heard of this problem, I would suggest you contact them. They have a "contact us" link at the bottom of the site. Good luck!