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MySurvey123 rating:
The Toluna panel community is owned and operated by the Toluna Group, a marketing research firm with U.S. headquarters in Dallas, Texas, and global headquarters in Paris, France. The Toluna community has over 2.5 million members worldwide, and after recent acquisitions of the Your2Cents panels and Greenfield Online panel, Toluna has greatly expanded it's United States and Canada Panel base - previous Your2centes and Greenfeild onlne members have been migrated to the US/Canada Toluna Panel.
Join Toluna Survey Panels Worldwide:
Toluna - USA, Toluna - Canada, Toluna - UK, Toluna - Australia
Toluna Eruope:
Austria Brazil Denmark
Finland France Germany Greece
Ireland Italy New Zealand
Netherlands Norway Russia
Spain Sweden
Switzer (French Speaking) Switzerland (German Speaking)
Toluna Asia:
Toluna - HongKong
Toluna - Japan Toluna - South Korea
Toluna - Singapore (Chinese Speaking) Toluna Singapore (English Speaking)
Compensation
- Earn points for taking surveys, points are redeemable for Cash or Gift Certificates/Cards
- 3000 points = $1, Minimum cash out requirement is 60,000 points = $20
- Get paid cash via Check
- You can also earn points by completing personal interest (profile) surveys and by taking sponsored polls and participating community discussions.
- When a panelist attempts to take a survey, but does not qualify for the survey,he or she is still rewarded with an entry to the monthly cash sweepstakes.
Age Requirement
14 year and older
Open to Countries
United States, Canada, UK, Germany
My Experience
I was a member of Your2cents and Greenfield Online (both are pretty good US/Canada paid survey sites) for years. So I was a little hesitant after Toluna bought both, especially Greenfield, since Greenfield was my favorite survey site (with their high paying focus groups and fast Paypal payment). Well a few month later, my experience with Toluna is so far so good (or at least not bad). I receive LOT of surveys from Toluna, most of them offer $1 - $5, and there are times surveys only offer low paying 900 points (33 cents, since 3000 points = $1). I haven't get any focus groups yet, but I did have a chance to do a product testing which paid $10 plus the product. I have not reach payout but I have heard other people get paid by Paypal within a week.
Toluna also have a community where members can earn points by taking sponsored polls, participating or starting opinion topics. Even though these kind of community activities don't offer many points, it is quick and easy and you can do it every day, therefore points do add up.
Important Note:
Toluna points do expire!!! Please read their "Terms and Conditions", under #20,
7. In addition to the expiration and forfeiture provisions of Sections 2, 9, 11, 12, and 13 of these Terms and Conditions, Points expire and become cancelled and forfeited under the following conditions: i) your cancellation of your panelist account at ToLuna USA, ii) if after initially registering for the ToLuna USA panel you do not take a survey and remain “inactive” for 6 months from the date of registration, and iii) if, having been an “active” member within the first 6 months after initially registering for the ToLuna USA panel you become "inactive" for a period of 12 months. In addition to the foregoing, each Point award will expire and be forfeited regardless of your “activity” 12 months after the Points were credited to your account.
So what does this means? Your points will expire in these conditions:
i. You are inactive for 6 months from the date of registration;
ii. You are "active" for the first 6 months, but become "inactive" for a period of 12 months;
ii. Your points will expire 12 months after they were credited to your account regardless of your "activity". - this is important, cause points will expire if you don't redeem them 12 months after they were credited in your account. So cash out as soon as you reach the required 60,000 points!!
Conclusion:
Overall, Toluna is a pretty good paid survey site and I recommend it.
Join Toluna Survey Panels Worldwide:
Toluna - USA, Toluna - Canada, Toluna - UK, Toluna - Australia
Toluna Eruope:
Austria Brazil Denmark
Finland France Germany Greece
Ireland Italy New Zealand
Netherlands Norway Russia
Spain Sweden
Switzer (French Speaking) Switzerland (German Speaking)
Toluna Asia: Toluna - HongKong
Toluna - Japan Toluna - South Korea
Toluna - Singapore (Chinese Speaking) Toluna Singapore (English Speaking)
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Paid Survey Reviews 
Comments
I'm on a 5mb connection and the page loads after about 5 minuets if your lucky and it doesn't give you a server time out error.
The type of error indicates their server is not responding properly to your request for the page.
My guess is this is possibly a purposeful deterrent to complain about issues with surveys/rewards.
My Overall Opinion.
I have had fairly good luck with Toluna, yes iv had survey errors and issues with then not crediting like I think they should but still I have made over $200 from them in the first 4 months of having an account with them. So I believe its at least worth trying for everyone.
Support Cases.
I too have had my share of "did not qualify"s after much time answering specific questions.
I open a support case every time I have an issue with a survey of some sort, but their support seems to be a joke, either you get no response for months OR you get a response within days that is a generic "the problem is probably on your end" (clear your cache/cookies etc.) email.
Email Invite Surveys.
Anyone who complains that surveys their are email-invited to are closed when the click on them, the reason is people like you, the quota fills fast when everyone clicks that link. Go to the site and do a few surveys, dont just wait for the email.
Cashing out.
As for cashing out, I stick with requesting checks every time I reach the $20 minimum and normally get it within 4-6 weeks.
Incentive Crediting.
Because of the large number of surveys I have been able to qualify for through Toluna I have been able to notice a pattern. It seems often many protects close at the same time so my point balance may not change for days then suddenly I have more then enough to cash out.
I have had a "CD WOW" voucher being "processed" since December 2010. I have written to Toluna twice and they have never responded. I'm wondering if there's an organisation we can report them to?
It's so disappointing spending so many hours completing surveys honestly and thoughtfully - just to have them not pay up. I NEVER had this problem with Ciao or Greenfields - and I DEFINITELY do not recommend joining this panel!
only 3 reward options are available now
500 points for an extra sweepstakes entry
3000 points for a billboard music download
60,000 points for $20 check
Recently I completed a 30 minutes survey for 3000 points. When I finished, I was told I didn't qualify. When I complained, they claimed I had only been asked screening questions. The 30 minutes of questions I answered went far beyond screening questions.
This site has an interesting way of avoiding paying out. One of the worst sites I have used.
i dont know about being paid by paypal, i normally get the vouchers as i dont think i would stand a chance of getting anything in the prize draws. but you get loads of surveys from 800 points upwards so doesnt take long to get to the 80,000 points.
i also do the sponsored polls which gives you extra points, ive only tested one product in 2 years, but ive had a couple of freebies one survey was on behalf of boots chemist and they sent me a extra gift of a scholl foot spa, and ive had an extra £15 hmv voucher.
vouchers take a while to come though about 8 weeks, but i look at it, they are free so i dont mind waiting.
Toluna. I've spent so much time writing to them. I only have 12,000pts when I should have 75,000pts. They have SCREWED me out of points more ways than you can imagine. I was with 2-cents and Greeenfield and really miss Greenfield. I would love to opt out of Toluna but I can't cause I have to many points pending on the line. Right now I do HATE this Survey Group............ :Pinch: