American Consumer Opinion (ACOP) is a online survey panel, owned and operated by Decision Analyst, Inc., a major international marketing research firm headquartered in the Dallas-Fort Worth area in the United States. American Consumer Opinion is made up of consumers worldwide who have agreed to participate in the paid opinion survey panel.
Is American Consumer Opinion Legit or Scam?
First thing first I want to make it clear – American Consumer Opinion is LEGIT, not a scam or fraud. In fact, it is one of the top online paid survey panels. I have been a member of ACOP since 2007 and has been paid by them many times.
American Consumer Opinion Rewards
- American Consumer Opinion panel members earn points for taking online surveys. When you accumulate 1000 points, you will be able to redeem your points for $10 cash (Via Paypal) or donate them to a charity. One Point is equivalent to one penny. Therefore, for every 100 Points, the value is equal to one dollar. (100 points = $1).
- Whenever you complete a survey, you will receive 100 to 5,000 Points, depending on the length of survey.
- For screeners (very short surveys to determine if you qualify) you will receive 5 to 25 Points.
Who Can Join American Consumer Opinion Survey Panel
- Minimum Age Required to Join: 14+ years old and up to join, only one member per household is permitted
- Open to Countries/Regions: Worldwide, ALL Countries
My Review of American Consumer Opinion
Survey Frequency & Quality:
I generally receive about 1-2 surveys per week from American Consumer Panel. That’s pretty good amount of the surveys in my opinion. Typically I receive a short “screener” survey first (screener” surveys are used to determine if you qualify for the longer paid surveys) and if I qualify for the survey, I will receive a long survey which will offers more points.
Their surveys reward from 100 points up to 5000 points. For the surveys I qualify – usually pay $4 – $5 (now is 400 – 500 points) which is really good. I also earn 5 – 25 points for trying but disqualify. I found myself more willing to answer their survey due to their good quality surveys and the survey screener rewards.
ACOP’s surveys are interesting and reasonably short (usually 10 – 15 minutes). They also often have product testing opportunities, and sometimes high paying projects and focus groups. Personally I have tested many products for them such as personal care items.
I have never experienced any technical problems while taking their surveys.
American Consumer Opinion is a great survey panels for kids and teenagers. I have received many kids/teens online surveys that pay well and interesting. My kids enjoy taking their surveys very much cause many are new video/tv shows related.
Survey Credits and Payment
American Consumer Opinion is a legitimate company and they always pay members in a timely manner – I usually receive cash payment in the form of check within 2-4 weeks.
Now they also has Paypal payment option.
Currently I am 900 points, 100 points short for cash out, I will update this review regarding their Paypal payment. and I have also cashed out via Paypal, I received the Paypal payment two weeks after requesting cash out.
Another thing I really like their recent change is that you will get points for answering the screeners, usually 5 -25 points. I know that’s not a lot but it tells you that American Consumer Opinion value member’s time and efforts.
Regarding survey crediting – they do not credit survey points right away, so you need to pay attention to recording your survey completion, meaning save your survey invitation emails and possible take a screen shot on the survey conclusion page just in case.
Follow are a couple survey payments I received from ACOP:
This is a check payment I received from American Consumer Opinion.
ACOP Cash Paypal payment.
Member Support and Contact Information
Personally I have never encountered any problems so never have to contact their support, but you might need to and here is how you can contact them in the case of you need help and support from them:
First log into your ACOP account, then click the “Contact Us” link at the bottom of the webpage (https://www.acop.com/contact_us/), there you will find a contact form. You can select the reason from a drop down box and fill out other information.
If you don’t hear from them, here is their company information under the contact form, including email address and a telephone number you can call.
Decision Analyst, Inc.
604 Ave H East
Arlington, Texas 76011
Within the U.S.:
(ask for Anne Parks)
By email at:
There are scammers using American Consumer Opinion’s name to scam people. It’s the typical mystery shopper check scam. If you receive a check (usually a big amount from “American Consumer Opinion” asking you to deposit the check and wire part of the money back) – DO NOT CASH THE CHECK! – American Consumer Opinion has posted warning on their website like this:
A fraudulent Canadian company is using the American Consumer Opinion® name to mail counterfeit checks for thousands of dollars, instructing you to deposit the check and then wire part of the money back to them. The company falsely claims the money you wire will go towards your training to become a mystery shopper. This is a criminal and illegal scam. Do not attempt to cash or deposit the check. Do not wire any money to anyone. Membership in American Consumer Opinion® is always free.
If you have received a letter or email with similar information to the one described above, the Council of American Survey Research Organizations (CASRO) recommends the following:
- DO NOT attempt to cash or deposit the check (if the check has already been deposited, you should alert your bank immediately)
- DO NOT send any money to Western Union or Money Gram
- Contact your local post office, your state consumer protection agency (Visit www.naag.org for a list of state Attorneys General), and your local Western Union or Money Gram office
- Consider filing a complaint to the FTC via its website
Conclusion: Do you recommend American Consumer Opinion?
Absolutely Yes. American Consumer Opinion is one of the highly reputable market research companies and I definitely recommend it!